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Discover our customer profiles

At Service Points we work with different customer profiles. Based on your daily order numbers, we determine which customer profile you fall into. Every month we determine your average daily orders over the past 30 days to reclassify you into the correct customer profile. See below which features are included in your customer profile and which advantages you have as an SP member compared to the standard Chinese dropship suppliers.

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5-20 orders 

/ day

SP Platform

Effortlessly work with multiple suppliers

Choose the best price of all Bronze suppliers

The most efficient after sales service

Optimal user experience

Option to fully automate your fulfillment

Monthly new features, updates and improvements

Service

24/7 support Bot + live agents

Sourcing & forwarding, EU fulfillment center, return service and many more!

Bonus

Free coaching every Tuesday at 7pm CET

Access to our affiliate program

Discountcodes on a lot of E-com courses/coaches

Complete VAT free structure for €1000

Discord community (0-10K community)

5-20 orders 

/ day

SP Platform

Effortlessly work with multiple suppliers

Choose the best price of all suppliers in BRONZE

The most efficient after sales service

Optimal user experience

Option to fully automate your fulfillment

Monthly new features, updates and improvements

Service

24/7 support Bot + live agents

Sourcing & forwarding, EU fulfillment center, return service and many more!

Bonus

Free coaching every Tuesday at 7pm CET

Access to our affiliate program

Discountcodes on a lot of E-com courses/coaches

Complete VAT free structure for €1000

Discord community (0-10K community)

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20-50 orders 

/ day

ALL FEATURES FROM BRONZE +

SP Platform

Choose the best price of all suppliers in SILVER

The most efficient after sales service including daily check sheets (proactive)

Service

24/7 personal account manager

Bonus

Access to our network for E-com solutions/advise

FB/TikTok/Twitter Agency Accounts for only 2% adspend fee

Complete VAT free structure for FREE

Discord community (100K community)

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50-100 orders 

/ day

ALL FEATURES FROM SILVER +

SP Platform

Choose the best price of all suppliers in GOLD

Add your own supplier(s)

Service

24/7 high level account manager

Bonus

FB/TikTok/Twitter Agency Accounts for only 1,5% adspend fee

Discord community (500K community)

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100-200 orders 

/ day

ALL FEATURES FROM GOLD +

SP Platform

Choose the best price of all suppliers in PLATINA

Service

24/7 VIP account manager

Bonus

Access to our affiliate program (20% more per order!)

FB/TikTok/Twitter Agency Accounts for only 1% adspend fee

Service Points Exclusive Level 1 (NDA)

Discord community (1 MIL! community)

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200+ orders 

/ day

ALL FEATURES FROM PLATINA +

SP Platform

Choose the best price of all suppliers in DIAMOND

Service

24/7 VIP account manager including supply chain optimization

Bonus

Access to our affiliate program (50% more per order!)

FREE FB/TikTok/Twitter Agency Accounts

Service Points Exclusive Level 2 (NDA)

Service Points Investments options (NDA)

Discord community (2 MIL! community)

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