Discover our customer profiles
At Service Points we work with different customer profiles. Based on your daily order numbers, we determine which customer profile you fall into. Every month we determine your average daily orders over the past 30 days to reclassify you into the correct customer profile. See below which features are included in your customer profile and which advantages you have as an SP member compared to the standard Chinese dropship suppliers.
5-20 orders
/ day
SP Platform
Effortlessly work with multiple suppliers
Choose the best price of all Bronze suppliers
The most efficient after sales service
Optimal user experience
Option to fully automate your fulfillment
Monthly new features, updates and improvements
Service
24/7 support Bot + live agents
Sourcing & forwarding, EU fulfillment center, return service and many more!
Bonus
Free coaching every Tuesday at 7pm CET
Access to our affiliate program
Discountcodes on a lot of E-com courses/coaches
Complete VAT free structure for €1000
Discord community (0-10K community)
5-20 orders
/ day
SP Platform
Effortlessly work with multiple suppliers
Choose the best price of all suppliers in BRONZE
The most efficient after sales service
Optimal user experience
Option to fully automate your fulfillment
Monthly new features, updates and improvements
Service
24/7 support Bot + live agents
Sourcing & forwarding, EU fulfillment center, return service and many more!
Bonus
Free coaching every Tuesday at 7pm CET
Access to our affiliate program
Discountcodes on a lot of E-com courses/coaches
Complete VAT free structure for €1000
Discord community (0-10K community)
20-50 orders
/ day
ALL FEATURES FROM BRONZE +
SP Platform
Choose the best price of all suppliers in SILVER
The most efficient after sales service including daily check sheets (proactive)
Service
24/7 personal account manager
Bonus
Access to our network for E-com solutions/advise
FB/TikTok/Twitter Agency Accounts for only 2% adspend fee
Complete VAT free structure for FREE
Discord community (100K community)
50-100 orders
/ day
ALL FEATURES FROM SILVER +
SP Platform
Choose the best price of all suppliers in GOLD
Add your own supplier(s)
Service
24/7 high level account manager
Bonus
FB/TikTok/Twitter Agency Accounts for only 1,5% adspend fee
Discord community (500K community)
100-200 orders
/ day
ALL FEATURES FROM GOLD +
SP Platform
Choose the best price of all suppliers in PLATINA
Service
24/7 VIP account manager
Bonus
Access to our affiliate program (20% more per order!)
FB/TikTok/Twitter Agency Accounts for only 1% adspend fee
Service Points Exclusive Level 1 (NDA)
Discord community (1 MIL! community)
200+ orders
/ day
ALL FEATURES FROM PLATINA +
SP Platform
Choose the best price of all suppliers in DIAMOND
Service
24/7 VIP account manager including supply chain optimization
Bonus
Access to our affiliate program (50% more per order!)
FREE FB/TikTok/Twitter Agency Accounts
Service Points Exclusive Level 2 (NDA)
Service Points Investments options (NDA)
Discord community (2 MIL! community)