Manage orders

In this video, you'll discover everything you need to know about managing orders within the Service Points platform. You'll learn how orders are automatically imported and what statuses you might encounter, such as "processing,""delivered," or "cancelled." We'll show you how to correct address errors, create special requests and disputes, and work with refunds and replacement shipments. You'll also learn how to create custom orders and use filters and exports for greater clarity. This way, you can stay on top of your order flow and quickly respond to customer inquiries and delivery issues.