Who are we?

We at Service Points are an ambitious young Scale-Up that operates in the E-commerce and Software sector. Despite the enormous growth of recent years, we always continue to strive for new heights. We are on the verge of exponential growth due to the international positioning of our unique software and services. With this large-scale internationalization, we aim for 10X growth in the next 1-3 years, where we will continue to innovate.

Who are we looking for?

We are looking for driven people who are ready to grow together with the organization to unprecedented heights, where commitment and flexibility are of paramount importance. We attach great importance to the input of our people. That is why we think it is important that everyone within the organization thinks along and contributes at a strategic level. Within this dynamic and fast-growing environment, having ambition is highly valued and recognized. So there are many opportunities for those with the right mentality and drive.

We are looking for committed account managers for our operational team who will ensure that new heights are reached!

Would you like to become an account manager at Service Points? Read below to see if it suits you!

‍

What do you do as an account manager?

As an Account Manager you are the point of contact for our business customers. You ensure maximum customer satisfaction and continuously look for opportunities to provide your customers with the best service and (supply chain) advice to optimize their e-commerce activities.

You enjoy doing this

• From our head office you can find out the wishes and needs of your customers. You translate this into the right solution for the customer's question or problem.
• Carrying out analyzes of the (supply chain) performance of your customers in order to provide targeted advice so that you and the customer can get the best out of his/her business.
• Building and maintaining your business relationships.
• You enjoy providing the very best service, even when something goes wrong.
• Learn new things and make improvements based on your knowledge.
• Thinking about and implementing your contribution to the company's strategy.
• Making other colleagues within the team better.

You agree with this (temporary) planning

• 2-shift schedule (times between 07:30 and 21:00)
• Availability on Saturday (until 5:00 PM)

You recognize yourself in this

• Minimum HBO working and thinking level.
• You can handle data well and provide analyzes and targeted advice
• You don't mind working irregular hours and on Saturdays.
• You communicate easily at different levels, from customer to colleague level. This is no problem for you.
• You are enthusiastic and motivated to get the best out of yourself and the others within your team. This way you convince others of your ideas and they move along with you just as enthusiastically.
• You are stress-resistant and know how to work in a structured manner and set the right priorities.
• You are social and know how to build strong business relationships with your customers
• You are willing to go the extra mile when necessary.
• You are customer-oriented and can empathize with the customer's needs and ensure that these are met with our service.
• A good command of the Dutch and English language, spoken and written.

This is what you are looking for in a job

• Enough challenges and growth opportunities within your position
• A high performance environment with a young and driven team
• Room for your own growth and development with a choice of 150,000 different courses and training
• A rapidly growing international scale-up business environment
• Space for new initiatives and ideas. We are always open to that. Whether you work with us for a week, month or a year.
• 25 vacation days. If you promise you'll come back.
• Pension scheme