Contact us
Green icon of Whatsapp

Premium suppliers

Basically, we facilitate the supply chain for dropshippers. That is why it is crucial for the quality of our service that we only have the best suppliers from China on our platform. We previously had up to 20 suppliers on our platform, but there are currently only 10.

We keep raising the bar for suppliers, because we believe that dropshippers should continue to optimize dropshipping with SMART. In addition, it is also a unique opportunity for suppliers to work with us. They get free access to more than 20,000 orders per day and we think there should be something in return for that.
Photo from Chinese supplierPhoto from Chinese supplierPhoto from Chinese supplierPhoto from Chinese supplierPhoto from Chinese supplierPhoto from Chinese supplier
Green Service Points Logo
Photo from Chinese supplierPhoto from Chinese supplierPhoto from Chinese supplierPhoto from Chinese supplier

Spread your risks

In the context of SMART Dropshipping, it is important to use different suppliers at the same time. Using suppliers is similar to launching one winner on several stores; it can work well for one dropshipper and not so well for another, for no apparent reason.

Supplier performance depends on many factors, just like dropshippers, and can therefore vary. That is why it is very important to keep a close eye on the suppliers' statistics. The statistics of the suppliers can be found on the platform (when accepting a quote), but also in the very detailed 'Performance Supplier Dashboard' (in the SMART Dropshipping dashboard). One month a supplier may show particularly good statistics and the next month poorer statistics. If we look at the data, this is completely normal and every supplier sometimes has a bad period (this can have various causes). That is why it is so important that you have insight into this data and can switch to another supplier just before that bad period.

We only admit the best suppliers, being 'average' is not enough. Of course there is a difference in level, but in general you can work with any supplier on the platform without any worries.

How does it work?

Just like with dropshippers, each supplier gets its own level. However, there are many more criteria among suppliers that play a role in determining the level. Of course, we are an exclusive platform on the front end (for dropshippers), then we must also be an exclusive platform on the back end (for suppliers).

We would like to provide you with complete transparency in how we assign supplier levels. Therefore, here is a video in which Leon's Supplier Performance Dashboard (the dashboard that every supplier receives on the SP platform) is fully explained. As a dropshipper, you will only really have access to the 'Supplier Statistics' tab of each supplier on our platform. The other tabs are not relevant to you. I also show how our supply chain manager can monitor, assess and manage all suppliers in an overview in his own Admin Supplier Performance Dashboard.

The performance dashboard of the suppliers on SP platform
The Admin performance dashboard of our supply chain manager

Frequently Asked Questions

Can I also nominate suppliers?

Yes, if you want to share the contact details with your account manager, we will ensure that it is taken up further. If the supplier passes the test phase, you will soon see it on the platform.

Are new agents/suppliers constantly being added?

Yes, we add new suppliers every week to ensure quality. Underperforming suppliers are then removed from the platform.

Is it true that the suppliers have different names on the platform than outside the platform?

Yes. Most suppliers have a different name outside the platform. We do this so that suppliers are not contacted outside our platform.

Do you also have suppliers such as Dayone (Henry), Linda or Levi?

Yes, in fact, we only work with private dropship agents. We want to keep the quality on the platform high and therefore only allow the best suppliers.

Who are our agents?

Below is a short introduction of each agent we have on the platform (the statistics can only be viewed on the platform and are updated once a day).

Note: All USPs are based on our experiences and what they themselves have indicated. See it as an indication that helps to gain insight into the qualities of the agent in question. Naturally, no rights can be derived from our recommendations.

Recommendation

We recommend this agent if you sell products from the fashion niche.

Arnold

This agent is known for having very high product quality due to his quality checks. In addition, the processing time and delivery time is also very good with this agent. Do you sell a lot of clothes or products for which you can expect refunds? Then Arnold is a very good choice. Finally, they also have a warehouse in the US.

  • Next level quality controls
  • Super fast shipping (3-7 days)
  • U.S. Warehouse
Recommendation

We recommend that you always carry this agent with you in your wallet. So far good experience with this agent.

Boris

Boris and his team excel in their fast processing time. They always fulfill trackings within 24 hours. It is also a large company with a lot of experience in the field of dropshipping fulfillment.

  • Fast response time
  • Fulfill order within 24 hours
  • Fast dispute resolution
Recommendation

We recommend testing this agent as an additional agent in your agent portfolio

Droppy cc

They are very involved in your business and want to achieve success together. In addition, they often have competitive prices at factories because they purchase a lot. Their after sales service is also very good; they are easy to do refunds/resends.

  • Fast shipping times
  • Top after sales service
  • Fast response times
Recommendation

We definitely recommend this agent to include in your “agent portfolio”. Especially for the simple products for which you do not expect many refunds. Harold is a similar agent to Leon, only Leon often has better prices and Harold often has better processing time.

Harold

Harold and his team are one of the fastest growing dropship agents today. They currently have a capacity of 40,000 orders per day! You can clearly see that this agent scores very well on the overall picture. That is also the reason why we really want it on our platform.

  • Fast processing time
  • Quick quote
  • Fast response time
Recommendation

We recommend testing this agent as an additional agent in your agent portfolio.

Jim

Jim is quick to quote and often gives good prices. He carries out quality checks and strives for the fastest possible shipping time.

  • High product quality
  • High quality packaging
  • Fast delivery
Recommendation

We definitely recommend this agent to include in your “agent portfolio”. Especially for the simple products for which you do not expect many refunds. Leon is a similar agent to Harold, only Leon often has better prices and Harold often has better processing time.

Leon

Leon and his team have grown very fast in recent years through the partnership with SP. He was our first supplier and has therefore completely adapted his working method to the members of SP. He is known for his flexibility, fast response time, competitive prices and a top after sales service.

  • Fast response speed
  • Very flexible in solutions
  • Very competitive prices
Recommendation

We recommend testing this agent as an additional agent in your agent portfolio

Marco

Marco's team has a great deal of affinity with branding and custom packaging. In addition, they have a lot of capacity for quoting products. So you can submit many price requests to them, they will respond quickly.

  • Customize your product
  • Always a price quickly
  • Fast response time
Recommendation

We recommend that you always carry this agent with you in your wallet. So far good experience with this agent.

Nime

This agent is known for its super fast response time. Do you like fast communication? Then this agent is really something for you! In addition to fast communication, they also have 2 warehouses in China that you can use. There are almost no products that this agent cannot source, they literally find everything.

  • Fast response time
  • Top after sales service
  • High quality packaging
Recommendation

We recommend this agent for products where you sell upsells

Noah

They are known for having very good standard packaging. This is of course important if you are going to burn, but also for your dropships store. They also have a relatively fast processing time and very good communication.

  • High quality packaging
  • 100% honest and reliable
  • Fast processing time of multiple SKUs
Recommendation

We recommend this agent if you want to store stock outside of China.

Solomon

Solomon is the American owner of the dropship fulfillment company based in China. They keep up with the times and use advanced systems to process your orders. They are very reliable when it comes to walk the talk and always strive for the best quality/price ratio.

  • International department stores
  • Top after sales service
  • Fast shipping times
Recommendation

We recommend testing this agent as an additional agent in your agent portfolio.

Vincent

He is known for transparent communication with good prices. It is still a relatively small-scale company, which ensures that they are also very flexible.

  • sharp prices
  • Fast response times
  • Flexible after sales service
Service Point badge: Bronze
Bronze
0-20 points
Service Point badge: Silver
Silver
20-40 points
Service Point badge: Gold
Gold
40-60 points
Service Points badge: Platinum
Platinum
60-80 points
Service Point badge: Diamond
Diamond
80-100 points

Criteria

The final assessment against the criteria below ensures that we can assign a badge to every agent on our platform.

  • shipping time
  • processing time
  • Product quality
  • Quality packaging
  • Dispute rate
  • Speed up dispute resolution
  • Speed of communication
  • Prices
  • Giving prices speed
  • Extent to comply with other work agreements