Jarno Weelink
x Service Points
Through our revolutionary platform, we combine the most advanced software with the best China has to offer. Automation and steering based on data ensures that you can scale infinitely hard and carefree with an unprecedented level of service.
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Because our platform uses a bidding system in combination with the best agents in China, you always get the cheapest prices.
Prevent a lot of disputes with our daily order checks, the quality meter and intervene in time using the supply chain dashboard.
Use the supplier statistics and the supply chain dashboard to optimize your total delivery time.
The automations on our platform will save your customer service team a lot of time.
Because our platform uses a bidding system in combination with the best agents in China, you always get the cheapest prices.
Prevent a lot of disputes with our daily order checks, the quality meter and intervene in time using the supply chain dashboard.
Use the supplier statistics and the supply chain dashboard to optimize your total delivery time.
The automations on our platform will save your customer service team a lot of time.
Type
Professional dropshipper
Amateur drop shipper
Number of suppliers/agents
Multi-vendor/agent platform
Basic dashboard/sheet with 1 suppliers/agents
Contact person
EU account manager with an advisory and supporting role
A Chinese contact person
Communications
EU timezone, High level service with transparent and clear communication, reliable and flexible
Time difference, language barrier, not always reliable
Product quality
Quality Manager in China
Often poor quality
Other services
Dropship fulfillment, EU warehousing, Sourcing & forwarding, Return service and store service
Dropshipping fulfillment and sourcing & forwarding only
Data and insights
Be able to manage based on supply chain data through dashboarding and reporting
Total lack of understanding of what is happening with the orders. Complete blind spot
Pricing
The best price for each product by different suppliers/agents who work with a bidding system
Only the most competitive price for some products
Automations
Less customer service due to automated emails for address errors and orders with status "Available for pick up"
0 automations that will advance your dropshipping business
Dispute rate
Daily order checks to ensure your dispute rate is as low as possible
Preventively nothing is checked, lots of disputes after the fact
Payment methods
Easy payment with paypal, amex, ideal and many more payment methods through the platform
Limited payment options
Updates and improvements
Monthly new features, updates and improvements in response to your feedback
An error-prone spreadsheet that tracks your finances, no updates and also few improvements. We are focused on you as a dropshipper, their on packing and shipping orders.
Fees
No fee needs to be paid to Service Points, as they apply profit share with suppliers
Same fee as working with Service Points
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Register now for free as an SP member and receive a WhatsApp message from us within 24 hours.
We check whether you meet our minimum required daily order quantity.
Meet your personal SP account manager who will always be there for you when you need him/her.
Your account manager will set up everything for you and give you a walkthrough through the platform during the introductory call. You will also receive a mini video course from us about the platform.
Everything is set up within 24 hours and you can start selling carefree.
Nothing. No subscription, setup fee, or extra costs per order. You get access to our platform, our supplier network, and our support at no extra cost to your business. We earn from the suppliers on our platform.
In 30 minutes, we will walk through your backend together and analyze where you might be missing out on margin and efficiency. We look at purchasing, delivery times, disputes, and customer service, among other things. Your current supplier continues to operate as usual, and you are under no obligation. Within 24 hours, you will know where you can save and improve.
Yes. Especially when you have multiple stores, countries, and suppliers, an overview becomes important. Service Points brings your backend data together on a single platform and can be connected to your own systems and dashboards via our API.
Yes. We monitor delivery times, order performance, and dispute rates, among other things, so that problems become visible sooner and you can intervene before they escalate. This way, you work structurally towards a lower dispute rate and a more stable payment setup.
No. Service Points is a backend platform for e-commerce brands. We combine sourcing and fulfillment with automation, customer service, supplier performance, data, and strategic support. Everything comes together in one place, giving you more control over your backend.
The opposite. We automate processes that become increasingly time-consuming as you grow, from bestseller re-quotes and daily order checks to quoting based on your COGS target and customer service. This allows your business to grow without your operational workload growing at the same rate.
You don't have to take our word for it. With our Backend Scan, we compare your current purchasing costs, delivery times, disputes, and customer service with what we achieve for comparable e-commerce brands. This way, you see what there is to gain before you make any changes.
Especially then. You don't have to terminate your current supplier contract. We benchmark your current purchase prices, delivery times, and performance, and have multiple verified suppliers compete on your products. Is your current quote better? Then nothing changes. If there is profit to be made somewhere, you will see it immediately.
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