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Welcome to Service Points

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About Service Points

Get to know us a little better before applying.

About us

Internship – Content Creator

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Eindhoven

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Work placement

Appropriate internship compensation

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What does a working day look like?

Take a look at the working life of one of our account managers and find out whether you can identify with the working life of a Service Points account manager.

Morning

I start my working day between 8:00 and 8:30 am, first opening my WhatsApp to check the messages from my customers. I ensure that all chats with customers are answered and then I process any problems or matters that need to be arranged for myself on a priority basis in ClickUp (Task management system of Service Points). In the meantime, I also immediately check Slack (communication system with Chinese partners) and answer the outstanding issues and forward the first questions and problems from the customers.

When all chats have been answered, I will start my daily planning in ClickUp, where I will check my planning for the day and start (further) tackling the matters with the highest priority.

At 9:30 I have a call with the team in which we discuss the plan for the day. After the start of the day, I will continue contact with both customers and Chinese partners to resolve all current and new problems. In between, I try to complete as many tasks as possible from my daily schedule. Because the Chinese partners are only active until 1:00 PM Dutch time, I ensure that as many problems as possible are resolved in the morning.

Afternoon

In the afternoon I am more focused on completing non-client related tasks from my to-do list. These are mainly tasks surrounding the milestones and any meetings that are planned. In the meantime, I still have the necessary contact with my customers to help and support them with their questions and problems. Depending on the crowds, I choose to exercise in the afternoon or else in the evening when I have a busy day planned. I can determine this myself based on the planned tasks and priorities.

When all chats have been answered, I will start my daily planning in ClickUp, where I will check my planning for the day and start (further) tackling the matters with the highest priority.

Evening

For the evening I made sure that my to-do list was completed and that the planning for the next day was ready so that I could start the next day well and efficiently. I only have to respond to messages from customers in the evening. This is also fine for me while I am doing something fun such as eating out or exercising, where I always respond to customers in between and forward any tasks/problems to the Chinese partners or process them in ClickUp.

About Service Points

Service Points is a fast-growing international scale-up that helps e-commerce entrepreneurs grow by making the world's highest-quality supply chain accessible. From our office in the heart of Eindhoven, we work with an ambitious team on building a platform that supports entrepreneurs worldwide in sourcing, branding, and fulfillment.

At Service Points, we work in a high-performance environment where growth, ownership, and development are central. We are building not only our customers' success but also a strong organization and culture.

The assignment

During this internship, you will work on improving our content process. Content plays an increasingly important role within Service Points, partly as part of our employer branding. You will ensure that creating, planning, and distributing content becomes faster, more consistent, and easier. You will be guided by our Content Specialist and work daily with the Marketing and Sales team, HR, and various other teams within the organization.

To this end, you will collaborate with various departments within the organization to gather and capture content, and you will work closely with our HR employer branding intern to ensure the content aligns with the employer branding strategy he or she is developing.

What you are going to do

  • You actively participate in the content team. You film, photograph, edit, and publish content for our social media, website, and employer branding.
  • You create content (photos and videos) for our social media, website, YouTube, employer branding, and internal communication.
  • Mapping the current content process and where it can be made more efficient
  • Collaborating with various teams to gather stories and content
  • Work closely with the HR employer branding intern to align content with the employer branding strategy
  • Setting up an improved and repeatable content process, including planning and workflow
  • Contributing ideas on how content can best be deployed and distributed

Result of the internship

By the end of your internship, you will not only have produced dozens of content, but also established a more efficient content process that enables Service Points to produce content faster and more consistently.

What you learn

  • Develop a content strategy
  • Filming and editing
  • Working with AI tools
  • Collaborating with various departments
  • Optimizing content processes
  • Employer branding in practice

Our culture

At Service Points, we work in a high-performance environment. That means:

  • Ownership – You take responsibility for your work and results
  • Ambition and growth – You are given room to make an impact and develop yourself
  • Direct communication – Open, honest, and focused on improvement
  • Integrity – We do what we say and say what we do

Your profile

  • You are following an MBO or HBO program, for example in media, communication, or marketing.
  • You have experience with tools such as Adobe Premiere Pro, Photoshop, Lightroom, and Canva. You don't need to master everything flawlessly yet—we are happy to teach you—but you are used to creating content independently.
  • Experience with AI tools is a plus.
  • You enjoy working with different teams and switch gears easily.
  • You are proactive, structured, and independent.
  • You are available 32 to 40 hours per week from September through February.

What we offer

  • A varied internship at a fast-growing scale-up
  • Plenty of room for personal input and initiative
  • Collaboration with the HR employer branding intern and various teams
  • Guidance from management
  • A young and ambitious team in Eindhoven
  • Appropriate internship compensation

This internship is open to all candidates (m/f).